International Staffing Support for Modern Insurance Agencies.

Skill Up helps agency owners understand how to integrate international staffing into their operations — through clear education, practical tools, and access to information about available service providers.

IMG 9-1

What We Do

  We Educate. We Inform. We Connect.  

Skill Up is an

Educational Platform

Created to Help

Insurance Agency

Owners: 

  • Understand How International Staffing Works

  • Identify Tasks that Can Be Supported Globally

  • ​Explore Available International Staffing Providers

  • Make Informed, Confident Decisions for Their Agency

We Do Not train, Hire, or Manage International Staff.

We Do Not Guarantee Timelines or Performance.

We Do Not Act as a Staffing Company.

Our Role is Education — and Helping you Explore your Options.

Give away Banner 1 Edit
IMG 7-1

Why International Staffing 

Insurance agencies today face:

  • Rising Labor Costs

  •  Increased Service Demands

  • Talent Shortages

  • Pressure to Maintain Responsiveness

International Staffing can Help Agencies: 

  • Expand Capacity

  • Support Producers

  • Improve Service Efficiency

  • Reduce Operational Workload

But Success requires Clarity, Structure, and the Right Expectations.

Skill Up provides the Educational Foundation to help you integrate global support effectively.

IMG 8-1

 How Skill Up Works 

 Skill Up is an educational platform created to help insurance agency owners: 

 01.

Learn the Framework 

Access Education and resources designed specifically for Insurance Agencies. 

02.

Identify Your Needs 

Use our worksheets and guides to determine which tasks fit International Staffing. 

03.

Explore Service Providers 

We provide informational listings of companies offering international Staffing Solutions for Insurance Agencies. 

04.

Connect Directly 

 You choose the Provider that best aligns with your needs, preferences, and due diligence process. 

Our Focus Is Education First. Always.

Our Goal is Simple: Give you the information you need to make the right decision for your agency.

Start With Confidence

 International Staffing can transform your Agency — when you understand how to use it effectively. 

What they say about Office Beacon

Dennis Biscocho
Dennis Biscocho
Insurance agency, Member of Presidents Council
Dennis Biscocho

Having a VA has been a game changer for my agency. The affordable hiring cost has allowed me to reinvest in my offic

Dennis Biscocho
Dennis Biscocho
Insurance agency, Member of Presidents Council
Dennis Biscocho
Dennis Biscocho
Insurance agency, Member of Presidents Council
Adrian Cisneros
Adrian Cisneros
Adrian Cisneros

We hired and onboarded multiple VAs through the program, and it has allowed us to bring on highly talented people at

Adrian Cisneros
Adrian Cisneros
Adrian Cisneros
Adrian Cisneros
Marco Altamirano
Marco Altamirano
Marco Altamirano

The program has truly been an excellent initiative. It has helped us simplify many of our processes, and the VA supp

Marco Altamirano
Marco Altamirano
Marco Altamirano
Marco Altamirano
×
×
Quote Icon

Frequently Asked Questions

Is Skill Up Agency Assist representing Farmers Insurance?

No. Skill Up Agency Assist does not speak on behalf of Farmers Insurance. The presenters are Farmers agents sharing personal insights and operational experience only.

Agents must consult the official Farmers Dashboard communications for binding program rules, system access requirements, and compliance standards.

What tasks can international staff typically support?

International team members are commonly used in many industries for administrative and non-licensed support functions, such as:

• Renewal follow-ups

• Billing reminders

• Mortgagee/lienholder outreach

• Document collection

• Scheduling and appointment setting

• Service Center assistance

• Customer outreach and retention

• Text/email communication

• Follow-up tasks before or after licensed work is completed

• Phone answering and call routing through VoIP

These examples reflect general industry practice and the presenters’ personal experience.

Important: These examples are not a list of tasks approved or authorized by Farmers Insurance.

Agents must determine permissible tasks solely from the official Farmers guidelines.

A reference list of sample industry-standard administrative tasks is available at:

www.skillupassist.com

What tasks are international staff NOT allowed to perform?

Agents must consult the official Farmers guidelines for definitive instructions. As a general industry principle, international staff should not perform tasks that require an insurance license or regulatory authority. Skill Up Agency Assist does not interpret Farmers’ rules or your state’s licensing laws.

What is required for system access?

All technical, security, and system access requirements—including any Cloud PC/VDI expectations—are determined exclusively by Farmers Insurance. Agents must follow the instructions provided in the official Farmers Dashboard guidelines. Skill Up Agency Assist does not interpret or confirm system access requirements

How much does international staffing typically cost?

Costs vary by country, skill level, English proficiency, and provider. In the presenters’ experience, many industry vendors price services in the $10–$15 per hour range. Cloud PC/VDI access often ranges around $45/month, depending on provider. Actual pricing varies and should be confirmed directly with each provider To see the full list of the most common questions, click below.



© 2025 Skill Up All rights reserved.

Disclaimer: Skill Up Agency Assist is an independent service provider and is not affiliated with, endorsed by, or sponsored by Farmers Insurance® or any of its subsidiaries. Any references to Farmers Insurance® are made solely for the purpose of describing the audience our services support. All opinions, resources, and recommendations provided by Skill Up Agency Assist are entirely our own.

This document is for educational purposes only and should not be considered legal, financial, or professional advice.
Disclosure: Skill Up Agency Assist may receive compensation if you choose to work with any of our partner providers.